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The 2014 CMS/DITA conference will be held at The Westin Seattle in Seattle, Washington.

Join us in Seattle, Washington for the 2014 CMS/DITA North America conference, the premier content management event of the year. You will find exciting presentations in four tracks, plus many opportunities for networking with colleagues and building new relationships.

Learn from managers, information architects, technical experts, authors, trainers, and others who have worked hard to develop outstanding solutions for creating and delivering content effectively. Learn from the successes and pitfalls they’ve encountered. Engage in conversations with those who share your concerns, can address your questions, and bring their experience to bear on your plans and hopes.

We have a superb line-up of more than 75 presentations and an Exhibition Hall bursting at the seams with the latest technology and product innovations. Each exhibitor offers technologies that help you create content, manage your content store, produce attractive and effective publications, and ensure the quality of what you deliver to customers. Remember, they are anxious to learn about your needs as well.

At CMS/DITA North America, concentrate on one of the four tracks or map out a path across presentations in all 4 tracks.

  • Management—Developing a strategy to manage information development in 2014 is a challenging job. Learn from managers who are transforming their organizations to focus on user experience and knowledge services. Consider the value of measurements, pursuing minimalism, evaluating content management systems, and reducing the cost of translation. Join the Management track to understand the big picture.
  • Information Design and Development—Consider that content has become a currency of the enterprise, which means that we must have strategies to ensure reuse, deliver content to multiple devices, create content that is interactive, advance the use of structured content across the enterprise, and ensure that we are successful in maintaining internal authoring and publishing standards. Learn from experienced professionals what works and what needs to be improved in our content-management practices.
  • Technical Solutions—Organizations are building innovative technical solutions to make content easier to develop and more effectively delivered to customers. Learn how colleagues are extending structured authoring by using lightweight editors, find out how to get traditional slides from DITA topics, add marketing collateral to your authoring portfolio, and find out what is coming with DITA 1.3 in 2014. The Technical Solutions track focuses on in-depth examinations of solutions that are working today.
  • Emerging Technologies—Integrating DITA content with corporate databases, adapting learning content to mobile devices, using new technologies to enhance search, presenting topics rather than books, getting HTML5 to work the way we need are topics that require new technologies. Learn from the community leaders what is working, what is challenging, and what is needed in the next stages of content development.

Come for the community, experience new insights, and leave with a wealth of new ideas that help you reap the benefits of managing content in your organization. In its 16th successful year, CMS/DITA North America is the premier conference for everyone who manages technical and business content in both small departments and huge global enterprises.

An interview with JoAnn Hackos.

2014 CMS/DITA North America Keynote Speaker — Chris Malone

Chris Malone is Founder and Managing Partner of Fidelum Partners. He leads the firm’s Customer Insights and Strategy practice that helps clients develop growth strategies that drive their business performance.

Chris has over 20 years of sales, marketing, consulting and organizational leadership experience, and a track record of driving growth and profitability. He held senior marketing positions at leading organizations such as Choice Hotels, ARAMARK, Coca-Cola, the National Basketball Association, and Procter & Gamble and has consulted to a broad range of Fortune 500 companies.

As Chief Marketing Officer of Choice Hotels, one of the largest hotel companies in the world, with over 6,000 hotels open worldwide, Chris led the company’s 800 person global consumer marketing, worldwide travel industry sales, e-commerce and reservations organization. Previously he served as Senior Vice President, Marketing for ARAMARK Corporation, a multinational food, facility and uniform services enterprise with over $12 billion in revenue annually.

Chris is also co-author of The Human Brand: How We Relate to People, Products & Companies, which was published by the Jossey-Bass division of Wiley Publishing in October 2013.

Chris holds a bachelor’s degree from the University of Maryland at College Park and an MBA from The Wharton School of the University of Pennsylvania.

Welcome Reception—Conference Registration/Check-In

You may check-in during the Welcome Reception on Sunday, April 27, from 6:30pm to 8:30pm.

Also find CIDM on:



Visit the Comtech website





Visit the acrolinx website















Visit the Componize website



Visit DCL's website



Visit the Design Science website



Visit the easyDITA website

















Visit the Oxygen XML Editor website